Frequently Asked Questions
What makes the Reversible Sherpa Doona so comfortable?
Its dual-layer design combines fluffy Sherpa for instant warmth with a soft, breathable top layer that keeps you cosy without overheating.
Is the doona suitable for year-round use?
Yes. It’s warm enough for winter and breathable enough for cooler nights in other seasons.
Does it feel heavy?
It has a gentle, weighted feel that helps you relax, without feeling too heavy or restrictive.
Where are you located?
Our head office is located in Sydney Asutralia
How much does shipping cost?
Shipping is free on all orders!
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We are pleased to confirm that we can ship orders to Australia, New Zealand, Canada, the United Kingdom, and the United States.
What is your refund policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.




