Christmas Sale – Up To 50% OFF + FREE Delivery
Our Mission
At PainFree Warehouse, our mission is to help health-conscious Australian women aged 50+ live more comfortably in their own homes. We design and curate practical home products that reduce everyday aches, improve rest, and support pain-free movement. Every item we offer is chosen to ease pressure on the body, promote recovery, and protect long-term wellbeing. We believe comfort is not a luxury, it’s essential to independence, confidence, and quality of life. By removing daily discomfort, we help our customers feel stronger, sleep better, and enjoy their homes without pain holding them back.
What Our Customers Say
The charcoal mattress topper keeps my bed noticeably cooler and fresher, and I’m finally sleeping through the night without waking up sore.
This bamboo mattress topper made my bed incredibly comfortable and noticeably cooler, and I’m finally waking up without back pain.
The bamboo charcoal topper keeps my bed cooler and fresher, and I’ve noticed less sweating and better sleep every night.
Fast, Free & Secure Shipping Australia Wide
Enjoy fast, free shipping Australia-wide, so your comfort arrives without extra cost or long waits. We ship quickly and reliably, bringing pain-relief essentials straight to your door. No hidden fees, no stress, just easy delivery, wherever you are in Australia.
Frequently Asked Questions
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free on all orders!
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at sageau2021@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.